Privacy Policy – Website Training

Effective Date: 25th February 2026

Who we are Website Training is a small business based in Ireland providing personalised website training services, including WordPress management, site customisation, e-commerce basics, security & maintenance training, and related support. Services are delivered remotely (via Zoom or similar) or in-person (e.g., in Kerry or other locations by arrangement).

We are the data controller for the personal data we collect from you. Our contact details are:

  • Business name: [Your Business Name / Website Training]
  • Email: info@websitetraining.ie
  • Phone: 083 1985 855
  • Address: Coolick, Kilcummin, County Kerry, Ireland.

What personal data we collect We collect and process the following types of personal data:

  • Contact and identification data: Name, email address, phone number, company name (if provided).
  • Booking and service data: Details about your current website, training needs, goals, skill level (from consultation forms or assessments), preferred session times, location preferences (for in-person).
  • Communication data: Messages, emails, or notes from our interactions, session recordings (if you consent), follow-up notes.
  • Payment data: Invoices, payment references (we do not store full card details — processed securely via [e.g., Stripe/PayPal if applicable]).
  • Technical data: IP address, browser type, pages visited, time/date of visits (via website cookies/analytics — see our Cookie Policy).

We do not collect special category data (e.g., health, race, religion) unless voluntarily provided and relevant (very rare).

How we collect your data

  • Directly from you: When you fill out our contact form, book a call/consultation, enquire about packages, or during training sessions.
  • Automatically: Via cookies and similar technologies on our website (websitetraining.ie).
  • From third parties: Rarely, e.g., if you book via a referral or calendar tool.

Why we process your data (legal basis) We process your personal data for the following reasons under GDPR:

PurposeLegal Basis (GDPR Article)Examples
Provide our training servicesContract (Art. 6(1)(b))Deliver sessions, send materials, follow-ups
Respond to enquiries/bookingsSteps prior to contract (Art. 6(1)(b))Consultation calls, quotes
Send service-related communicationsLegitimate interests (Art. 6(1)(f))Session reminders, updates, support queries
Marketing (e.g., newsletters)Consent (Art. 6(1)(a))Tips, offers (you can unsubscribe anytime)
Comply with legal obligationsLegal obligation (Art. 6(1)(c))Invoices, tax records
Improve our website/servicesLegitimate interests (Art. 6(1)(f))Analytics (aggregated/anonymised where possible)

Who we share your data with We share data only when necessary:

  • Service providers: Zoom (remote sessions), Google Workspace/Microsoft 365 (emails/docs), payment processors (Stripe/PayPal — they handle card data), website host (e.g., [your host]). All are GDPR-compliant with EU/adequate safeguards.
  • Professional advisors: Accountants, insurers, or solicitors (if needed).
  • Authorities: If required by law (e.g., Revenue Commissioners).

We do not sell your data or share it for marketing by others.

International transfers Some tools (e.g., Zoom, Google) may transfer data outside the EEA. We use providers with Standard Contractual Clauses or other safeguards to protect your data.

How long we keep your data

  • Enquiry/consultation data: 12–24 months (or until no longer needed).
  • Client/training records: Up to 6 years after last session (for tax/legal reasons).
  • Marketing consent: Until you unsubscribe.
  • Website logs: Typically 12–26 months.

We delete or anonymise data when no longer required.

Your rights under GDPR You have the right to:

  • Access your data
  • Correct inaccurate data
  • Erase data (in certain cases)
  • Restrict processing
  • Object to processing (e.g., marketing)
  • Data portability
  • Withdraw consent (where we rely on it)
  • Not be subject to automated decisions

To exercise any right, email us at [info@websitetraining.ie]. We respond within one month (free of charge, unless requests are excessive).

If unsatisfied, contact the Data Protection Commission (Ireland’s supervisory authority):

Security We take reasonable technical and organisational measures to protect your data (e.g., secure forms, encrypted connections, limited access). No system is 100% secure, but we aim for high standards.

Cookies & similar technologies Our site uses essential cookies for functionality and analytics cookies (e.g., Google Analytics). See our separate Cookie Policy [link to it] for details and how to manage preferences.

Changes to this policy We may update this policy. Changes will be posted here with the updated effective date. Check back periodically.